Helping teams to focus on their highest value tasks, without any compromise to your customer experience.

No one knows your issues better than you - that’s why we work together, tailoring a tool to streamline workflows, unify staff and drive increased revenue.

Listen to a Birdcall

Your business relies on the phone being answered - Yet, this function often derails and distracts your employees from their main tasks, while leaving customers frustrated with wait times

Most inbound calls can be quickly and easily solved for.

But what happens when there are 10 calls at once? Customers no longer need to wait around to place an order, or have simple questions answered. Birdcall eases this pressure on your staff, while also eliminating customer wait time”

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Take orders, make appointments and bookings that integrate directly into existing systems.

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Provide product or service information, along with answering FAQ’s.

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Supply general company and staff information when prompted.

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Re-route and vet calls, getting them to the right person the first time.

Genre

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Business Loan Inqury

Financial Service

Our agents can pre qualify any call

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Professional Service Training

Corporate Training

Providing product information for the customer

Schedules a call to book an appointment with a sales team member.

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Property Maintenance Request

Property Services

Gathers more information to make sure we have all context

Birdcall auto schedules the repair for the customer.

Making customer aftercare effortless, with outbound calls.

Keeping your clients informed, engaged, and heard can be challenging. Exceptional customer service goes beyond the first interaction—it's about nurturing relationships and building long-term loyalty.

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Customer call and messaging reminders to reduce missed bookings or orders.

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Follow up orders or send updates, keeping customers in the loop automatically.

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Request feedback from customers for insights to process, product and service improvements.

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Automate taking orders, from the initial call to processing and printing receipts

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Schedule appointments and bookings, directly into systems with zero staff assistance.

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Follow up orders or send updates, keeping customers in the loop automatically.

Actions beyond just the phone, Birdcall can handle other related tasks that stifle your team.

Plus added benefits of upselling options and metrics that allow you to monitor, review and use to optimize operations.

View our food services use case

Birdcall team having a meeting for implementation

We don’t trade people for tech: We offer tech as a superpower to amplify human abilities, freeing them up for their grandest potential”

Trained to exacting standards, set and approved by you. Birdcalls work to integrate into your business as the staff member you never knew you needed.

We understand it might not be so easy to entrust anyone with you communications. That why you have complete control over Birdcall's agents

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